Experience

Apple Inc. via RMSI Inc. —  Sunnyvale, CA
SQL Analyst, Maps     Mar 2022-Current
• Pinpointed and resolved over 1 million errors in feature datasets for consumer applications through Apache Hive queries and python scripting.
• Developed and automated team Quality Assurance workflows and reporting with Zeppelin Notebooks, python, and Tableau.

Indeed Inc. —  Austin, TX
Risk Analyst, Trust and Safety     Feb 2020-Jan 2022
• Reduced high-impact fraud moderation errors by implementing a data analysis pipeline for moderator accuracy measurement and reporting with Tableau, SQL, and internal tools.
• Collaborated with partners to improve moderator performance by recommending guideline updates based on fraud trends and facilitating training based on moderator accuracy reporting.
• Led an initiative to standardize risk trigger and account moderation performance metrics across multiple Trust and Safety teams.
• Developed a function for floating precision thresholds for risk and quality triggers.
• Completed ad-hoc analysis projects via SQL in response to stakeholder requests.

Apple Inc. via Apex Systems — Austin, TX
GIS Technician     Nov 2018-Jan 2020
• Assembled and validated geospatial feature datasets for consumer applications.
• Enhanced data quality with georeferencing and geocoding techniques to meet specifications.

Tennessee Valley Authority — Knoxville, TN
GIS Analyst     July 2017-Nov 2018
• Performed manual and automated quality control reviews of photo-interpreted data using GIS models and Python scripts to ensure completeness and accuracy of manual assessments.
• Preprocessed population data for risk assessment and resource allocation with a sequence of models, python scripts, and manual processing in ArcGIS Pro and an ESRI Enterprise GIS.
• Updated location and structure metrics of parcel points in potential dam failure areas within an ESRI Enterprise GIS (ArcMap and ArcCatalog).
• Compiled data and completed preliminary cartographic design for Blueway Recreation maps for public distribution by the communications department.

Geography Dept. University of Tennessee — Knoxville, TN      
Remote Sensing Research Assistant    Jan 2017-May 2017
• Tested machine learning models for classifying land cover in historical black and white aerial photos and created a GIS model to automate the process.
• Classified, analyzed, and mapped land use and land cover (LULC) via a GIS.
• Presented findings at the TNGIC state GIS conference.

Education

Georgia Institute of Technology — Atlanta, GAAug 2023-Dec 2026
Master of Science in Analytics

University of Tennessee — Knoxville, TNAug 2013-May 2017
Bachelor of Arts in Geography, Minor in Journalism and Electronic Media
Phi Beta Kappa — summa cum laude — GPA: 3.96
Outstanding Graduate Award, Dept. of Geography
Dean’s List (8 semesters)

Lexington High School — Lexington, TNAug 2009-May 2013
Engineering and Academic Tracks
— Men’s Soccer Captain — GPA: 4.0

Awards and Publications

  • Tennessee Lottery Hope Scholarship (4 years)
  • Universtiy of Tennessee Volunteer Scholarship (4 years)
  • Volvo Penta of the Americas Scholarship (3 years)
  • Jarrett Mitchell Scholarship (1 year)
  • University of Tennessee Dept. of Geography Research Assistantship Grant (1 semester)
  • University of Tennessee EUReCA undergraduate research contest: Third place overall and First place in two categories.
  • Presented two remote sensing predictive analyses as an undergraduate at the annual TNGIC GIS conference.
  • Published LiDAR-based Sinkhole Detection and Mapping in Knox County, Tennessee paper in the University of Tennessee’s journal for undergraduate research.
  • Contributed various travel-related articles to Travel Channel website.